Privacy Policy

Loads o Local is committed to upholding the confidentiality and security of your personal information. The information below explains what we do with the data we collect and applies to information submitted anywhere on this site.

If you do not agree with any term of this privacy statement, you must cease your access of this website immediately.

Loads o Local website privacy statement – effective 06 June 2020


“personal information” means information relating to an identifiable, living, natural person and where it is applicable, identifiable, existing juristic person, including all information as defined in the protection of personal information act 4 of 2013.

“collect” or “collection” means the creation, generation, communication, storage, destruction of personal information as more fully defined in the protection of personal information act 4 of 2013.

“user”, “you” means any person who accesses and browses this website for any purpose.

“member” or “registered user’” means any person who registered with the website in order to contribute content to the website in the form of reviews and/or contact forms

“listing owner” means any natural or juristic person listing on the website for the purpose of promoting their business and/or product.

“website” means the website of Loads o Local at url or such other url as Loads o Local may choose from time to time.


By providing your personal information to the Loads o Local you acknowledge that it has been collected directly from you and consent to its processing by the Loads o Local.

In adopting this Privacy Policy, we wish to ensure that the use of your Personal Information is lawful, reasonable, and relevant to our activities, with the ultimate goal of improving the services we offer and your experience with us.

By continuing to use the Website, you agree to the terms and conditions set out in this Privacy Policy.


Where you submit Personal Information (first and last name, business name, screen name, profile pictures, business images, email address, physical business address, telephone number, details about your telephone device (e.g. mobile phone) and your telephone service provider, and if you are listed with us, information related to the method in which you pay your listing fees) via the website (e.g. through completing any online form) the following principles are observed in the processing of that information:

  • Loads o Local will only collect personal information for a purpose consistent with the purpose for which it is required. The specific purpose for which information is collected will be apparent from the context in which it is requested.
  • Loads o Local will only process personal information in a manner that is adequate, relevant and not excessive in the context of the purpose for which it is processed.
  • Personal information will only be processed for a purpose compatible with that for which it was collected, unless you have agreed to an alternative purpose in writing or Loads o Local is permitted in terms of national legislation of general application dealing primarily with the protection of personal information.
  • Note that, as permitted by the Electronic Communications and Transactions Act 25 of 2002, Loads o Local may use personal information collected to compile profiles for statistical purposes. No information contained in the profiles or statistics will be able to be linked to any specific user.


We may passively collect some of your Personal Information from the mobile device which you use to access and navigate through our Website, using various technological means, for instance, using server logs to collect and maintain log information. The information which we may passively collect from your mobile device may include your identifying information, contact details, device and device event information, site activity information, log information, telephony log information, location information, unique application numbers and any other information which you permit us, from time to time, to passively collect from your device.

When users leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.


Loads o Local may use standard technology to collect information about the use of this website. This technology is not able to identify individual users but simply allows the Loads o Local to collect statistics.

Loads o Local or our third party partners (e.g. listing owners) may utilise cookies to keep track of users’ browsing habits. A cookie is a small file that is placed on your hard drive in order to keep a record of your interaction with this website and facilitate user convenience. Cookies can either be permanent (i.e., they remain on your computer until you delete them) or temporary (i.e. they last only until you close your browser).

Cookies by themselves will not be used to identify users personally but may be used to compile identified statistics relating to use of services offered or to provide the Loads o Local with feedback on the performance of this website.

The following classes of information may be collected in respect of users who have enabled cookies:

  • The browser software used;
  • IP address;
  • Date and time of activities while visiting the website, and
  • URLs of internal pages visited.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices.

Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Third party vendors, including Google, use cookies to serve ads based on a user’s prior visit/s to our website. This means that you might see a Loads o Local ad when browsing the internet because you visited our site. Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page.

If you do not wish cookies to be employed to customize your interaction with this website it is possible to alter the manner in which your browser handles cookies. Please note that, if this is done, certain services on this website may not be available.

We may also collect other information, including your interests, preferences, purchasing behaviour, transaction information, geographical location (which could include various technologies that determine your actual location, such as geographical data from your mobile device (GPS or IP location)) and demographics.

When you visit our Website, our web server also automatically records the name of your ISP (Internet Service Provider), the website from which you visit us, the pages on our sites you visit and in what sequence, and the date and length of your visit. This information is aggregate and anonymous data and does not identify you specifically.

We may also use “web beacons” that monitor your use of our sites. Web beacons (or web bugs) are small strings of code that provide a method for delivering a graphic image on a web page for the purpose of transferring data, such as the IP (Internet Protocol) address of the computer that downloaded the page on which the web beacon appears, the URL (Uniform Resource Locator) of the page on which the web beacons appear, the time the page containing the web beacon was viewed, the types of browser that fetched the web beacon and the identification number of any cookie on the computer previously placed by that server. When corresponding with you via HTML capable e-mail, web beacons let us know whether you received and opened our email.


We may use your Personal Information to:

  • provide Services or Content you request (e.g. send you by email or other electronic means our newsletters or other services in which you express an interest);
  • allow you to participate in recreational activities on the Website(e.g. participate in our reviewing system), to organize or carry out educational or promotional activities, games or promotional events;
  • inform you of changes made to our Website;
  • inform you of content, services, promotions, offers and competitions which you may find interesting;
  • respond to any queries you may have;
  • develop a more direct relationship with you for the purposes described in this section;
  • develop your online membership/listing owner profile, if you are a member/listing owner;
  • understand general trends and patterns so we can develop and support existing and ongoing strategies for our services and educational content; and
  • for security, administrative and legal purposes.


Where you choose to receive mobile services and content via SMS, MMS and other mobile services, we use this information to deliver such mobile services and content to you, to carry out market research, to track sales data and to plan other promotional or educational activities which may be of interest to you.


If at any time our Website offers any chat rooms, message boards, blogs, newsgroups or forums, etc., we collect the information that you disclose. Such information will be used in accordance with this Privacy Policy. Please note that we are not responsible for other parties’ use of the Personal Information which you make available to such third parties through any chat room, message board, blog, newsgroup or forums, etc. on our Website


We may use your Personal Information for the purposes of:

  • promoting our services and on behalf of our listing owners;
  • marketing upcoming events and services on behalf of selected third parties which are in accordance with our vision and goals and provided that you have agreed to your details being passed onto third parties.
  • You are entitled to request that we desist from using your Personal Information for the purposes of marketing, and we will provide you with the necessary functionality for you to do so with ease, each time we market to you.


Loads o Local takes reasonable measures to ensure the security and integrity of information submitted to or collected by this website, but cannot under any circumstances be held liable for any loss or other damage sustained by you as a result of unlawful access to or dissemination of any personal information by a third party.

Information storage

We may transmit or transfer personal data outside of the country in which it was collected to a foreign country and process it in that country. Personal data may be stored on servers located outside the country in which it was collected. You consent to us processing your personal data in a foreign country whose laws regarding processing of personal data may be less stringent.

Visitor comments may be checked through an automated spam detection service.

Sharing of personal information

Third parties: We may disclose Personal Information about you to other third parties to comply with applicable laws and regulations. We also reserve the right to disclose such Personal Information to third parties where a complaint arises concerning your use of our Website and where we believe, in our sole discretion, that your use of our Website is inconsistent with the Privacy Policy. We also share information about users of this Website in an anonymous or aggregate form with third parties including advertisers and business partners, to understand customer trends and patterns and manage and improve our business relationships. We provide your Personal Information to third party processors to administer and process for the purposes notified to you in this Privacy Policy, and we may also share such details with third parties (such as auditors or legal advisors) to obtain professional advice. Any such processing will be governed by an agreement in the form required by law, preserving any and all of your statutory data protection rights.

Links to other websites: Loads o Local has no control over and accepts no responsibility for the privacy practices of any third party websites to which hyperlinks may have been provided and Loads o Local strongly recommends that you review the privacy policy of any website you visit before using it further.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Loads o Local will not sell, rent, share, trade or give away any personally identifiable information to any third parties outside our listing owners that you interacted with willingly or information shared by listing owners for any other purpose than to promote your business on your behalf.


To see the Personal Information we have collected through this Website that relates to you, to cancel it and/or to correct or update this Personal Information, please email us at In addition, we will always give you the opportunity to update your preferences regarding our use of your Personal Information.

To protect your privacy and security we will take reasonable steps to verify your identity before granting access.


Our official application may access information from user’s Facebook accounts once they give us permission to do so whilst using the Facebook-related functionality of the application. Once permission is granted, our application accesses a user’s friends list
and location only.

Our Facebook page may access information from your Facebook accounts once you give us permission to do so. Once permission is granted, the application accesses a user’s name, gender, birthday, locale, email address and spice result.


Please note that, due to legal and other developments, Loads o Local may amend these terms and conditions from time to time. The version of the terms and conditions effective for this Privacy Policy are indicated by the effective date incorporated in the title of this Privacy Policy. It is your duty to remain appraised of the current version of this Privacy Policy. The date indicated in the heading of this Privacy Policy is the effective date that governs the browsing and use of this Privacy Policy from that date until the next revision of this Privacy Policy becomes effective.

By continuing to browse or use this Privacy Statement after a revised Privacy Policy becomes effective constitutes your agreement to observe this Privacy Policy as may be revised.


The contents of this Privacy Policy shall be governed by South African law.

If any provision of this Privacy Policy is judged to be illegal, void or unenforceable due to applicable law or by order of a court of competent jurisdiction it shall be deemed deleted and the continuation in full force and effect of the remainder of the provisions will not be prejudiced unless a court of competent jurisdiction determines that the substantive purpose of this Privacy Policy is then frustrated, in which case you may contact us in order to opt-out of the Privacy Policy.


If you have any questions or comments about this Privacy Policy please feel free to contact us